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Terms of Service

Terms of Service — Bluegreen Guest House

Last updated: October 2025

Welcome to Bluegreen Guest House, an eco-friendly hospitality experience in Marrakech.
By using our website (bluegreen.ma) or making a reservation, you agree to the following terms and conditions.


1. Reservations

  • Reservations can be made online, by phone, or by email.

  • A reservation request does not require payment at the time of booking.

  • All reservations are subject to confirmation by our team via email or phone.


2. Check-in and Check-out

  • Check-in: from 2:00 PM

  • Check-out: until 12:00 PM

  • Early check-in or late check-out may be possible depending on availability.


3. Cancellation Policy

  • You can cancel your reservation up to 24 hours before arrival without any fee.

  • For no-shows or last-minute cancellations, we reserve the right to refuse future bookings.


4. Guest Responsibility

  • Guests are expected to respect the property, the environment, and other guests.

  • Any damage to the room or property caused by negligence may result in additional charges.

  • Smoking is not allowed inside the rooms.


5. Eco-Friendly Commitment

  • We promote sustainable practices, such as water and energy conservation, waste reduction, and local sourcing.

  • We kindly ask guests to support these efforts during their stay.


6. Privacy

  • We collect only the information needed to confirm your reservation and communicate with you.

  • Your personal data will never be shared with third parties.


7. Changes to These Terms

We may update these Terms of Service occasionally. Any changes will be posted on this page with the updated date.